Getting Help


You are encouraged to contact an ISA when you need help with an assignment. The course instructors are always happy to help students with assignments; however, they simply don't have enough time to handle all of the student questions themselves for such a large course -- that is precisely why we hire ISAs. Naturally, if an ISA is unavailable, or if you feel that the instructor's point of view is required, the instructors will be happy to help.

You should first check the Announcments page for your course to see if there is any relevant information there (for example, known errors or problems with the current assignment). Some courses have newsgroups or bulletin boards on UW-Ace to seek help from course staff and fellow students (with conceptual issues and assignment clarification rather than code debugging). ISAs hold consulting hours in the Computer Science Consulting Centre located in MC 4065; the schedule will be on your course's website. Staff are also available by e-mail; the generic address will be csXXX@student.cs.uwaterloo.ca where XXX is the number of the course in question.

Don't expect any course staff member to hand you an answer on a silver platter. Do your part! That generally means attending all lectures, doing the lab exercises, and doing some initial thinking regarding assignment problems. Course staff will ask to see whatever work you have done on the problem (UML designs, pseudocode, notes from Class, etc.) before offering any assistance in debugging code.

Hints for Increasing Your Assignment Marks

Understanding the Problem

Designing your Solution

Using the Computer

Time Management

Style Issues


Campaign Waterloo

David R. Cheriton School of Computer Science
University of Waterloo
Waterloo, Ontario, Canada N2L 3G1

Tel: 519-888-4567 x33293
Fax: 519-885-1208

Contact | Feedback: cs-webmaster@cs.uwaterloo.ca | David R. Cheriton School of Computer Science | Faculty of Mathematics


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