Course
Information
Research
Resources
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Topics:
1.
Introduction to Electronic Commerce Research
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History
of electronic business
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Introduction
to the variety of electronic commerce research issues
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Canadian
and US research agendas for electronic commerce
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Multidisciplinary
research
-
Electronic
commerce evolutionary strategies:
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Information
broker, content specialist, electronic market facilitator
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2.
Internet Technology
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Electronic Data Interchange,
customer locking
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URLs, Domain Names
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Languages used on the Web –
Perl, JavaScript, XML, HTML, VRML
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Design Techniques – CGI
Scripts (Perl, C++), SAPI, Structured Documents
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Software requirements and
architectures for electronic commerce
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Procurement systems –
CommerceOne
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Search modules &
optimization
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Design of interfaces and web
pages
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Visualization of market
activity
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Formal presentation
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Storefront software
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Web
enabled databases
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Customer
database development and management
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Web
site management
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Data
warehousing, mining and analysis
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Co-operative
and competitive systems in electronic commerce
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Realtime
interactive technologies
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Software
tools for managing electronic commerce sites
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3.
Security, Risk Management and Control
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Cryptography, encryption,
firewalls, cookies, SSL, certificates
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Secure Electronic Transactions
(SET)
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PKI, Banking and credit issues
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Transaction and web site
security
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Digital signatures
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Privacy, consumer and business
rights
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Secure and reliable system
architectures
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4.
Protocols and Standards
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Optimization of protocols
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Protocols for electronic
commerce interfaces
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Security protocols
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Open trading protocols
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Payment and exchange protocols
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Open buying and transaction
management protocols
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Financial standards
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Languages for describing
goods, services, and contracts
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Guarantees of service and
delivery
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Consumer standards and
technology
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Open and proprietary standards
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5.
Agent Technology
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Intelligent agents
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Mobile agents
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Multiagents
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Search and negotiation agents
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Product brokers, merchant
brokers, selling agents
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Characteristics of agents
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Social issues
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Management concerns
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Design and implementation
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Co-ordination of services
(supply chain)
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Electronic auction, trading
and exchange agents
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Knowledge
abstraction, representation and summarization
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Expert
decision-making and support systems
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6.
Communications, Distributed Systems and Wireless Technologies
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Multimedia
Communications
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Data
Compression
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Internet-Based
Systems
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Network
infrastructure
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Interoperability
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Distributed
objects and components
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Communications
System Performance and Adaptability
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7.
Multidisciplinary Issues
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Business to Consumer
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Business to Business
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New
Business Models to support Electronic Commerce: internal organizational changes,
outsourcing, intermediation and disintermediation
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Back
Office: electronic payments, order processing, delivery, billing, shipping,
tracking, customer service, inventory management and tracking
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Electronic
Marketing, Advertising: portals, customization, customer service, differential
quality of service
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Legal:
intellectual property
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Supply
Chain Management
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Economic
analysis
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Taxation
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Types of
Electronic Commerce: eBanking, retail, publishing
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Electronic
Banking: e-cash (Digicash and Cybercash)
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Virtual
organizations
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Web
Publishing
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Social
issues: persuasion, trust, reputation, negotiation, conflict, communication
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Evaluation and effectiveness
of electronic commerce initiatives
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